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Systems Thinking
Improving the performance of the federal government across all departments and
agencies requires rethinking how the business of government is actually accomplished.
Initiatives such as the President’s Management Agenda and the Office of
the Secretary of Defense (OSD) Business Management Modernization Program (BMMP),
call for increased effectiveness and efficiency of government operations
to counter perceptions of waste and mismanagement, ensure that tax dollars are
spent wisely, and produce outcomes that citizens regard as positive and helpful.
CALIBRE uses Systems Thinking techniques, models, and simulation tools to
help customers achieve a better understanding of the consequences and resource
demands of their business practices and to identify alternatives that
can improve decision-making, communications, resource stewardship, and performance.
Workshop Information
Management Simulation:
Changing the Way You Look at Analysis of Policy, Strategy, and Decision-Making
Location: CALIBRE, 6354 Walker Lane, Suite 500, Alexandria,
Virginia 22310
Dates/Times: TBD
Registration Fee: $1,900 per person (additional registrations
from same organization will be half-price)
Interested in attending?
Complete the on-line registration
form or register by phone at 703.797.8751.
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The ever-changing nature of the federal government produces unique and complex
challenges. How do management decisions really affect an organization?
Often the intended consequences of a decision are understood, but what about the
unintended consequences? What if it were possible to "test drive" decisions in
a risk-free, simulated environment where all the impacts of decisions can be seen
instantly? Management Simulation provides this capability.
Management Simulation allows decision makers and their staffs to quickly understand
and predict the full implications of their decisions. It helps build consensus,
conceptualizes problems in a new light, and facilitates group understanding of
the root causes that interact and influence an organization's environment. CALIBRE
is offering workshops that introduce the concept of Management Simulation for
the analysis of policy, strategy, and decision-making in the federal government.
Participants gain a solid grounding in the principles of Systems Thinking made
popular by Peter Senge's book The Fifth Discipline, and featured
in the October
2003 issue of Government Executive magazine. The workshop focuses
on how to apply the theories of The Fifth Discipline, introduces an easy-to-use
stock and flow modeling language, and teaches attendees the process of building
simulations using ithink™ software. Participants are encouraged to work on issues
of their own choice, and each workshop is staffed with knowledgeable and experienced
Systems Thinking facilitators.
In this three-day seminar, the following topics will be covered:
- The importance of understanding factors that govern performance in an organization
- The systems approach to core management
- The basic concepts of Systems Thinking
- Conceptualizing a dynamic business issue using causal loop diagrams
- How real life management issues have been solved using Systems Thinking
- Model building
- The "Management Simulator"
Host Partner: isee systems, inc.
For more information about isee systems and ithink™ software, please visit www.iseesystems.com
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Interested in attending?
Complete the on-line registration
form or register by phone at 703.797.8751.
Registration Deadline:
Registration closes 10 days prior
to each workshop. (After this date, please call for availability.)
Additional Information: Breakfast and a mid-day snack
will be served. CALIBRE is conveniently located near the Franconia-Springfield
Metro/VRE station. For a map, directions, and parking information click
here.
Attendance is strictly limited to 20 individuals per session. Substitutions
may be made at any time by notifying CALIBRE. Payment must be made by
registration deadline. Cancellations up to 10 calendar days of workshop
start date are subject to a $150 administrative fee. If an individual
withdraws within 10 calendar days of the workshop start date or fails
to show up for a workshop, that individual is responsible for the full
registration fee.
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Executive Seminars
These seminars are hosted by CALIBRE to familiarize executives with the advantages
of using the Systems Thinking approach in a variety of business management challenges.
Each seminar is approximately a ½ day in length and can be held at CALIBRE's facilities
(near the Franconia-Springfield stop on Metro's blue line) or we can come to you.
These events are scheduled upon request and there is no charge for government
officials.
For more information or to schedule an executive seminar, please contact Roland
Carter at 703.797.8740.
Consulting Services
CALIBRE offers a wide range of consulting services in Systems Thinking and
specifically, Management Simulation.
Through our services, we help customers address challenges such as:
- Business process reengineering projects and process improvement efforts
- Integration of complex processes across a business area
- Balanced scorecard formulation
- Achieving buy-in from stakeholders at the beginning of a difficult project
Our services can range in length from one month to one year depending on the
complexity of the project and desired deliverables.
A typical Systems Thinking engagement scenario is outlined below:
- Individual interviews with Subject Matter Experts (SMEs)
- Development of a preliminary Systems Thinking model using ithink™ software
- SME group facilitation and refinement of the ithink™ operational model
- Iterative simulation runs with the ithink™ model, followed by review by
the SMEs, and further refinement and adjustments
- Deliverables are tailored to the needs of the customer and can include:
- ithink™ simulation for future use by the customer
- Report highlighting the findings and recommendations resulting from
the Systems Thinking engagement and analysis from the ithink™ simulation
- Recommended future actions to implement changes and improvements identified
by the Systems Thinking engagement
CALIBRE has a number of contract vehicles available for ordering purposes,
including GSA schedules. Rates and ordering details can be found on our Contract
Vehicles page or call Mindy Scott at 703.797.8560. For more information, please contact Roland
Carter at 703.797.8740.
White Papers
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